Consultants are expensive per hour. Full-time hires are expensive per year and slow to find. The decision between them is rarely straightforward, and making it based on cost alone usually leads to the wrong answer.

When a consultant is right

  • You need expertise you do not have in-house for a time-limited problem.
  • You need an outside perspective that your team cannot objectively provide.
  • The problem is well-defined and has a clear end state.
  • You need to move faster than hiring allows.
  • When in-house is right

  • The capability is core to how your product is built and maintained long-term.
  • The knowledge needs to compound inside your organization over years.
  • The work is ongoing and does not have a natural end state.
  • You need someone accountable to the product’s success, not to a statement of work.
  • The hybrid pattern that works

    Bring in a consultant to solve the immediate problem and transfer knowledge. Hire in-house to own the capability going forward. This pattern costs more upfront and is almost always less expensive in the long run.

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